Shipping policy

4. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original method of payment within 5 business days.

5. Exchanges

• Unfortunately, we do not offer direct exchanges. You may return the item following the above guidelines and place a new order for the preferred item.

6. Damaged or Defective Items

• In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately for assistance.

7. Non-Returnable Items

• Certain items, such as [list specific items], are not eligible for return due to hygiene or safety reasons

   

• 8. Restocking Fee

  • A restocking fee of [percentage or flat rate] may be applied to returns not meeting the above conditions or returned beyond the specified period.